It's robust enough that I haven't had a need to use the perl scripts since the initial installation. It actually ended up being easier than using the GUI to configure online backups with the previous service I used. Just type in the answers and you're done. When you launch most of them, you're prompted with some questions to answer. About the scripts - don't let them scare you away. Really feel like they went above and beyond, as they certainly didn't have to check in to see how things went, let alone via a phone call. But then a received another call a few days after that - just to check in and make sure I was able to get the scripts working properly.

I expected a response via email, but instead someone called me to let me know they'd be sending the scripts. My experience with IDrive began with an email to customer service asking for the scripts to get up and running (on Linux, IDrive works via a bundle of perl scripts). I am using IDrive on a Linux system, where options are a bit limited.

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